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Privacy Policy

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Legal Disclaimer

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. While PageOne Reputation Management (a trading name of Capzoe Ltd) follows all applicable data protection laws including the UK and EU GDPR, users are encouraged to seek independent legal guidance for matters specific to their jurisdiction or personal circumstances.

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1. Who We Are

PageOne Reputation Management is a trading name of Capzoe Ltd, a UK-registered limited company. We provide online reputation management services for individuals in the UK and EU. Our services are built on trust, confidentiality, and full compliance with data protection laws.

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2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, country

  • Search-Related Context: Information you share via audits, enquiry forms, or onboarding

  • Client Service Data: Documents, URLs, and content you provide for your project

  • Payment Information: Securely processed via Stripe (we do not store card details)

  • Usage Data: Website analytics, browser data, IP address, cookies

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3. How We Use Your Information

We use personal data to:

  • Provide and manage our services

  • Deliver free audits and tailored reports

  • Communicate with clients and respond to enquiries

  • Manage subscriptions, billing, and support

  • Improve our site and user experience

We do not sell or share your data for marketing purposes.

4. Legal Basis for Processing

We only process your data where lawful to do so. This includes:

  • Your Consent (e.g. when submitting a form)

  • Contractual Necessity (to fulfil a service request)

  • Legal Obligations (e.g. accounting, GDPR compliance)

  • Legitimate Interests (e.g. improving site functionality)

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5. Cookies

We may use cookies to:

  • Enable site functionality and page performance

  • Track anonymous website traffic

  • Improve user experience

You can manage or block cookies through your browser settings at any time.

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6. Data Storage & Security

We store your information securely using GDPR-compliant platforms, including but not limited to:

  • Wix (website and forms)

  • Stripe (payment processor)

  • Google Services (email and analytics)

  • DocuSeal (for digital agreements)

We implement appropriate security measures to protect your data from unauthorised access, loss, or misuse.

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7. Data Retention

We retain personal data only for as long as necessary to:

  • Deliver services

  • Comply with legal or financial obligations

  • Resolve any disputes

Typically, client data is retained for up to 12 months after project completion, unless otherwise required.

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8. Your Rights

You have the right to:

  • Request access to your personal data

  • Correct or update inaccurate information

  • Request deletion (the “right to be forgotten”)

  • Object to certain types of processing

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, contact us at: hello@pageonereputation.com

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9. Third-Party Services

We use a small number of trusted service providers:

  • Wix – Website platform and secure hosting

  • Stripe – Payment processing

  • DocuSeal – Secure e-signatures

  • Google – Analytics, email communications

Each service is contractually obligated to comply with GDPR and only processes data as necessary.

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10. Contact Us

If you have any questions about this policy or your data, please get in touch:

PageOne Reputation Management
Trading name of Capzoe Ltd
Email: hello@pageonereputation.com

We aim to respond within 2 business days.

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